Payment & Refund
Payments for Studio Velvet Wave services are collected according to the quote confirmed before work begins on velvet-wave.motorcycles.
- Accepted methods are confirmed by email from enquiries@this site and may include card or local transfer depending on Portugal norms.
- When reading payment guidance on this site, mention that page name in your enquiries@this site subject so Studio Velvet Wave routes it correctly.
- Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.
If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.
Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.
- Refund requests should include booking date, service name, and contact details used on this site.
- Charge disputes should first contact enquiries@this site so we can reconcile invoices against studio logs.
- Prices shown in conversation are in local currency for Braga unless otherwise stated.
Optional yoga upgrades are listed separately before you commit with yoga tools staged only after the brief is agreed. Ask for the yoga lead if the queue splits Desk near Rua do Souto 70.
First-time guests often ask how payment timing works for yoga so Braga regulars are not guessing about lead times. Reference the yoga page name if emailing a follow-up.
Authority reference: CNPD В· Framework: GDPR.